Talvra, AI assistantsstarting from one focused job

• Generic chatbots can give wrong answers.
• Deployment is long and complex for small and medium businesses.
• Repetitive questions take up much of staff time.

• Start with one specific job and a ready-made template.
• Tailor it to the business, with a person approving before launch.
• Expand step by step once the first assistant proves its value.

• Start quickly instead of building from a blank page.
• Fewer repetitive questions, so staff focus on advice.
• Invest step by step and evaluate results easily.

Use cases

• Answering frequently asked customer questions
• Advising on products and engaging prospective customers
• Helping ecommerce shoppers browse and check orders

AI for small and medium businesses, without starting from scratch

Businesses often face complexity, generic chatbots, concerns about incorrect answers and long delivery timelines. Talvra focuses on one useful assistant for one real need, so teams can start in manageable steps.

What is Talvra?

Talvra is a platform for creating and operating template-based AI assistants. Choose an assistant type, tailor it to your business and launch it on a suitable channel such as Zalo.

• Support Assistant: answers FAQs and helps customer support teams.
• Sales Assistant: welcomes leads, answers product questions and supports conversion.
• Ecommerce Assistant: helps shoppers find products, check orders and complete purchases.

Four principles for getting started

• Start small with one clear job instead of building a large system at once.
• Use a proven template as the foundation, then tailor it to the business.
• Keep people in control and hand conversations over when needed.
• Expand only after the first assistant has demonstrated value.

From business need to day-to-day operation

• The business completes a short form about its needs and operations.
• Talvra turns the answers into an assistant configuration.
• A person reviews and approves it before launch.
• The assistant goes live on the selected channel.
• Its health and performance are monitored for improvement.
• The business team takes over day-to-day operations.

Meet customers where they already are

Talvra is designed for familiar channels, so customers do not have to install another app.

• Zalo is the primary messaging channel for Vietnam.
• KioskViet supports connections with retail and point-of-sale systems.
• Telegram is used for testing and as a backup channel.

Safety, with people in control

• A person approves the configuration before an assistant goes live.
• Handoff rules help the assistant recognize its limits and pass difficult cases to staff.
• Permissions are explicit, and system health is monitored to catch issues early.

Progress and vision

The platform and three assistant templates are built, and a first customer in a Market Ops use case has been onboarded. Talvra is now improving launch readiness and onboarding before gradually expanding pilots.

• Foundation: templates, brand and the first customer setup are complete.
• Launch readiness: improving the website, lead capture and provisioning flow.
• Productization: moving toward self-service onboarding and more pilot customers.
• Scale: a future direction for more assistant types, integrations and an operations dashboard.

Who is it for?

Talvra is for small and medium businesses, retailers and service providers that want practical AI without building a dedicated technology team.